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With Amanda, this is how things gets started.

She receives authorizations over the phone, or mail, or fax.

Before, she would have to make multiple copies, create multiple files, mail copies (yes, with the postal service) and then try to continue working on the next authorization.

Now, the routine is different. When she receives Authorizations, she enters them in one place, and the entire team knows about it. She can date stamp every entry, and  also she can attach documents and scans to any consumer.

Also, she can mark which is the latest update or extension to the authorization, and make sure Billing is up to date with the latest info.