Claudia's mission is to ensure patients receive the best service level possible.Although she is not much of a business person, she has learned that each consumer can be interpreted as a project. Thus each consumer has resources allocated, a stage of monitoring of progress, and a closure.

With Special Patient Manager, managing projects is now easy and straightforward. Claudia can overview projects and see employees assigned to cases, or even browse hours authorized and hours provided.

Claudia also can attach documents and progress reports, without scrambling the office to keep all paperwork in place. What before took daily hours of monitoring, now can be over-viewed in minutes.